Privacy, Security, and United States Compliance

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Introduction

At Adesso, we value the privacy of our customers. This Privacy Policy is designed to inform you about how we collect, use, and protect your personal information across our various services, including online interactions, telephone surveys, product registration, and customer support communications. This policy is compliant with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) for California residents.

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Collection of Personal Information

We collect personal information such as your name, email address, user ID, physical address, and phone number when you use our services, like purchasing products, downloading software, registering for contests, or accessing certain areas of our website. We also collect financial information for billing purposes and demographic information like age, gender, zip code, and preferences.

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Collection of Other Information

Automatically collected data includes information about your computer hardware and software, such as IP addresses, browser types, and usage details. This information helps us improve our services and is used in an aggregated form that does not personally identify you.

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Use of Your Information

Your information is utilized to enhance your experience, provide relevant product information, and improve our services. With your explicit consent, we may use this information for marketing purposes. We do not sell your information and only share it with third parties with your consent or as required by law.

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Consumer Rights

As a consumer, you have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.

• Request deletion of your personal information.

• Opt-out of certain uses of your personal information.

• Expect non-discriminatory treatment for exercising your privacy rights.

To exercise these rights, please contact us at support@adesso.com.

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Data Sharing Practices

We do not sell your personal information. We may share your information with service providers under strict confidentiality agreements for limited purposes, such as transaction processing.

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Protection of Minors

We do not knowingly collect information from individuals under 13 years of age. If we become aware of such collection, we will take steps to delete the information.

Security of Personal Information

We use secure technologies and procedures to protect your personal information from unauthorized access and use. Sensitive data, like credit card numbers, is encrypted during transmission.

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Use of Cookies and GUIDs

We use cookies and Globally Unique Identifiers (GUIDs) to enhance your online experience and for statistical analysis. You have control over your cookie settings through your browser.

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Changes to This Policy

This policy will be updated periodically to reflect changes in legal requirements and customer feedback. Significant changes will be communicated to our users. We encourage regular review of this policy.

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Contact Information

For any questions or concerns regarding this policy or your personal information, contact us at support@adesso.com.